FP CONNECT: THE FP MCCANN CUSTOMER PORTAL
FP Connect: The FP McCann Customer Portal and App
FP Connect: Your Order & Account Information, In One Place
FP Connect is FP McCann’s 24/7 online customer portal and app. It lets FP McCann customers place orders, get real-time order updates, view full account information and key documents, rate their delivery driver and share feedback – all in one place, from the office, on site or at home.
Spend less time chasing updates by phone or email and more time planning your next job. FP Connect is free for FP McCann account customers and works on desktop, tablet and mobile.
FP Connect at a glance
• What it is: FP McCann’s customer portal and app
• What you can do: place orders, track orders and delivery dates, view account information, access key documents, rate drivers, leave feedback
• When: 24 hours a day, 7 days a week
• Where: on the website at apps.fpmccann.co.uk/FPConnect or on the FP Connect app for iPhone and Android
• Who it’s for: FP McCann account customers in GB, Northern Ireland and the Republic of Ireland
• Cost: free for FP McCann account customers
• Help: sales@fpmccann.co.uk or 028 7964 2558
Download the app on Android or iPhone
Place FP McCann orders online, any time
Place orders directly through FP Connect, whenever it suits you. There’s no need to wait for office hours or chase a call-back – log in on the website or the app, place your order and follow its progress from the same account.
Feature highlights: Place new orders online, 24/7, on the web or the FP Connect app.
Check your FP McCann order status and delivery dates
Get real-time updates on your FP McCann orders. FP Connect brings your order status, expected delivery dates and full order history together in one place, so you always know where your order is and when to expect it.
Whether you are checking an existing order or planning around an upcoming delivery, you can access the information through the portal when it suits you. A clearer view of your order information helps you prepare for the work ahead without needing to make a separate enquiry for every update.
Feature highlights: View order status, check expected delivery dates and revisit your order history.
Keep your account information close at hand
Get a clearer overview of your relationship with FP McCann. FP Connect gives you access to account activity, including total orders, monthly figures and year-to-date information.
Bring your account information together rather than searching through separate messages and records. It is a practical way to stay informed and review the information you need for your business.
Access key documents in one place
Finding the right document should not slow you down. FP Connect puts key documents alongside your order and account information, giving you a convenient place to access the records available through your portal account. Keep important information close at hand and spend less time searching for it.
Rate your delivery driver after a delivery
Your delivery experience matters. FP Connect lets you rate your delivery driver through the portal after your delivery.
Your feedback helps FP McCann recognise great service and understand where improvements are needed. Take a moment after your next delivery to tell us how it went.
Share feedback on your experience with FP McCann
Tell us what is working well and where we could do better. Through FP Connect, you can share feedback on your overall experience, product quality and customer service.
Your comments help us understand what matters to you and where to focus our improvements.
Use FP Connect on the website or the app
FP Connect works in your web browser and as a mobile app, so you can check orders and account information from the office, on site or at home. Download the FP Connect by FP McCann app from the App Store or Google Play and log in with the same details you use on the website.
Download the app on Android or iPhone
Who FP Connect is for
FP Connect is for FP McCann account customers, including contractors, housebuilders, builders’ merchants, groundworkers and civil engineering firms. Whether you order precast concrete, drainage, building products or quarry materials from FP McCann, FP Connect gives your team one place to order, track deliveries and manage your account.
Get started with FP Connect
1. Open the FP Connect portal
Visit FP Connect to access the login page.
2. Select Sign Up if you are a new user
Choose Sign Up beneath the login form and complete the registration form. Already registered? Use the login option to access your account.
3. Contact us if you need help
For help with registration or account access email sales@fpmccann.co.uk or call 028 7964 2558.
FP Connect frequently asked questions
What is FP Connect?
FP Connect is FP McCann’s 24/7 customer portal and app. FP McCann customers can use it to place orders, get real-time order updates, view account information and key documents, rate their delivery driver and share feedback.
How do I register for FP Connect?
Open the FP Connect login page, select Sign Up and complete the registration form. If you need help with your registration or account access, contact FP McCann at sales@fpmccann.co.uk or 028 7964 2558.
What order information can I view?
You can check order status, view expected delivery dates and access your order history through the portal. Expected delivery dates should be treated as planning information, rather than a guarantee of a specific arrival time.
Can I access FP Connect outside office hours?
FP Connect provides access to your portal information 24 hours a day, seven days a week, so you can check it when it suits you. For help from the team, use the contact details above.
Can I rate a delivery driver or leave feedback?
Yes. You can rate your delivery driver after a delivery and share feedback about your overall experience, product quality and customer service through FP Connect.
Is FP Connect the same as Easi-Order?
FP Connect is FP McCann’s all-in-one customer portal for placing orders, tracking deliveries, viewing account information and documents, and sharing feedback. Easi-Order remains available as a separate online ordering service, but will eventually be phased out as new product lines are added to the FP Connect platform.
Can I place orders through FP Connect?
Yes. You can place orders directly through FP Connect, 24/7, on the website or the app, and then follow their progress in the same account.
Is there an FP Connect app?
Yes. FP Connect by FP McCann is available for iPhone on the App Store and for Android on Google Play. Log in with the same details you use on the website.
Does FP Connect show real-time order updates?
Yes. FP Connect shows the current status of your orders, expected delivery dates and your order history, so you can plan around deliveries without phoning for an update.
Is FP Connect free to use?
Yes. FP Connect is free for FP McCann account customers.
What documents can I access in FP Connect?
You can access key account documents such as invoices, delivery dockets, and quotations, alongside your order and account information.
Who can register for FP Connect?
FP Connect is available to FP McCann account customers. If you don’t yet have an account with FP McCann, contact sales@fpmccann.co.uk or call 028 7964 2558.
Make your FP McCann information easier to access
Bring your order updates, account information, documents and feedback together with FP Connect.
Download the app on Android or iPhone